Do I have to pay for shipping?

NO, we offer FREE shipping to all international destinations for all products.

What happen if my ordered item is out of stock?

In the event that any of your items are out of stock, we will send you an email to let you know when we expect to have the items shipped out by. If the items are not expected to be restocked within 2 weeks, we will just refund you for those items.

How do I track my order?

You will automatically receive an e-mail notification with the tracking number once your order has been processed and shipped.

What should I do when I have received a damage or wrong item?

We apologize about that!! and we will assist you as quickly as possible. Please contact us with your name and order number.

Contact Us

If you need to speak with a representative from our store, you may email us anytime and we will get back to you as soon as possible. Our team is dedicated to ensuring you get the best customer service to assist you with any matters. Don’t be shy, just drop us an email at support@homekartz.com or call us on (800)-671-9860 and we will do our best to answer any inquiries you may have. Please allow up to 24 hours for us to get back to you.

Thank you!

Contact Us

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